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Data Protection

apkexo Privacy Policy — Your Data Is Safe With Us

Every piece of information you provide to apkexo is stored with the utmost care. What data we collect, why we collect it, and how we keep it safe — it's all explained here in plain English.

January 2026 Bangla Version SSL Secured

How We Protect Your Data

A quick overview of the key pillars of apkexo's Privacy Policy.

End-to-End Encryption

All pages and transactions on apkexo are protected with SSL/TLS encryption. Every data packet transmitted between your browser and our servers is encrypted — making it unreadable to anyone in between.

SSL/TLS
Secure Data Storage

Your password is never stored in plain text — only in hashed form. Personal data is kept in an encrypted database accessible only to authorized staff.

Encrypted DB
No Data Selling

Apkexo never sells your personal data to any third party. No information is shared with advertising companies or data brokers.

No Data Selling
Minimal Data Collection

Apkexo only collects the data strictly necessary to operate its services. Collecting unnecessary information goes against our policy — plain and simple.

Minimal Collection
User Controls

You can view, correct, or request deletion of your data at any time. You also have the right to data portability.

Your Control
Immediate Breach Notification

In the event of a data security incident, apkexo will notify affected users within the required timeframe and take all necessary steps.

Transparency

Table of Contents

Last Updated: January 2026 — apkexo reserves the right to update this policy as needed.

In summary: apkexo uses your data solely to operate the service, never sells it, and keeps it protected with SSL encryption. Read on for full details.

1

What Information We Collect

Apkexo only collects information that is genuinely necessary to deliver its services properly. A full breakdown by category is listed below.

Data Type What Data When It Is Collected
Identity Information Name, date of birth, NID number During registration & KYC verification
Contact Information Mobile number, email address Upon Registration
Financial Information Mobile banking number, transaction history On Deposit/Withdrawal
Device Information IP address, browser type, operating system On Every Visit
Usage Data Game history, betting records, login timestamps Use of the Platform
Support Information Chat logs, email correspondence When contacting Support

Apkexo never stores your full bank account number or card details directly. All payment information is processed through a secure payment gateway.

2

Why We Use Your Information

Every piece of data has a specific purpose. apkexo never uses your information unnecessarily.

  • Account Management: To handle registration, login, password resets, and overall account security.
  • Payment Processing: To process deposits and withdrawals and to maintain a record of transactions.
  • KYC Verification: To verify age and prevent fraud and money laundering.
  • Customer Support: To resolve issues and maintain a history of support conversations.
  • Security: To detect suspicious activity and keep your account secure.
  • Service Improvement: To analyse which features are used most and improve the platform accordingly.
  • Legal Obligations: To comply with applicable laws and meet regulatory requirements.

apkexo does not share your data with any third party for marketing or advertising purposes. Your email address is only used to send apkexo's own promotional emails — and you can opt out at any time.

3

Who Your Information May Be Shared With

Apkexo never sells your data. However, limited information may be shared with trusted partners where necessary to operate the service.

  • Payment Processors: bKash, Nagad, and Rocket may access limited transaction data solely to confirm payments. This process takes place entirely within their own secure systems.
  • Game Provider: Providers such as Pragmatic Play or Evolution Gaming can access the session data needed to run their games — but not your full profile.
  • KYC Service Providers: A trusted third-party provider may be used for identity verification — strictly for the verification process only.
  • Legal Authority: apkexo may be legally required to disclose information in response to a valid court order or an official request from a government authority.

Outside of the cases above, your data is never shared with anyone. All of our partners are contractually obligated to maintain data confidentiality.

4

Cookies & Tracking Technologies

Apkexo uses cookies and similar technologies on its website and app to help improve your experience.

Essential

Essential Cookies: To maintain your login session, ensure security, and support core platform functionality. These cannot be disabled.

Functional

Preference Cookies: To remember your language preference, theme, and other settings — so you don't have to reconfigure them each time you return.

Analytics

Analytics Cookies: Data on which pages are viewed and for how long, and where users click, is used to improve the platform. All such data is fully anonymised.

Security

Security Cookies: Used to detect fraud and identify unusual login attempts from the same device.

You can manage or delete cookies through your browser settings. However, disabling essential cookies may prevent apkexo from functioning properly.

5

How We Protect Your Data

Apkexo employs multiple layers of security to keep your data protected.

  • SSL/TLS Encryption: All data transfers are encrypted via HTTPS — the padlock icon in your browser confirms the connection is secure.
  • Password Hashing: Your password is never stored in plain text. It is hashed using bcrypt or an equivalent strong algorithm.
  • Access Control: Only staff members who require access for their work can view your data — and all access is logged.
  • Regular Audits: System security is regularly audited — any vulnerabilities identified are addressed promptly.
  • Firewall & DDoS Protection: Industry-standard firewalls are used to protect the platform from external attacks.
  • Backup: Data is securely backed up to prevent loss in the event of an incident.

You also play a role in keeping your data safe — use a strong password, enable two-factor authentication, and always log out when using someone else's device.

6

Your Data Rights

As an apkexo user, you have several rights over your own personal data.

Right to Access

You can request to know what information apkexo holds about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data after account closure — unless retention is required by law.

Right to Data Portability

You can request a copy of your data in a portable, structured format.

Right to Restrict Processing

You can request that your data be used only for specific purposes.

Right to Object

You can object to the use of your data for marketing purposes and have it stopped.

To exercise these rights, email support@apkexo.net or Help Center Reach us via Live Chat. apkexo typically responds within 7 business days.

7

How Long Your Data Is Retained

Apkexo does not retain data longer than necessary. Retention periods vary depending on the type of information.

  • Account Information: For the duration of active account use and up to 5 years after closure — as required by legal obligations.
  • Transaction Records: Generally 5–7 years, in accordance with financial regulatory requirements.
  • KYC Documents: Until the legally required retention period after verification — typically 5 years.
  • Support Conversations: Up to 2 years after the issue has been resolved.
  • Log Files & Session Data: Typically deleted automatically after 90 days.

Once the retention period expires, your data is securely deleted or anonymized so that it can no longer be traced back to you.

8

Child & Minor Protection

Apkexo strictly enforces an 18+ policy. We do not knowingly collect any information from users under the age of 18.

  • Age is verified at the time of registration.
  • Age is verified through NID during the KYC process.
  • If an underage account is detected, it is immediately suspended and all associated data is deleted.

If as a parent or guardian you suspect a minor is using apkexo, please contact support@apkexo.net immediately.

9

Privacy Policy Updates

Apkexo may update this Privacy Policy as needed. When changes are made:

  • The "Last Updated" date on this page will reflect any changes.
  • For significant changes, a notice will be sent to your registered email address.
  • Sitewide banners or notices may be displayed on the platform.

Continuing to use apkexo after any changes means you accept the updated policy. It's a good idea to check this page from time to time.

10

Privacy Contact

If you have any questions about this policy or wish to exercise your data rights, please get in touch with us.

  • Email: support@apkexo.net — Please use the subject line "Privacy Request" for all privacy-related inquiries.
  • Live Chat: Help Center Contact us directly via Live Chat — 24/7 support available in Bengali.
  • Response Time: Typically within 7 business days — up to 30 days for complex requests.

Apkexo takes your privacy seriously and is committed to responding accurately to every request.

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Join apkexo — a safe and trusted platform

Your data is protected, payments are secure, and support is always available — sign up at apkexo and enjoy the best betting experience.

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Frequently Asked Questions

Answers to common questions about cricket betting and daily activity.

Cricket betting on apkexo is straightforward. Start by logging in, then navigate to the "Sports" or "Cricket" section from the menu. You'll see a list of ongoing and upcoming matches — including Bangladesh national team fixtures, IPL, BPL, and all major international tournaments. Click on your preferred match to open the available betting markets, which cover match winner, toss winner, top run-scorer, total runs per over, number of wickets, and much more. Click on the odds for the outcome you want to back — a bet slip will appear on the right side or at the bottom. Enter your stake amount and the potential payout will be calculated instantly. Hit "Confirm Bet" to place your bet. You can also bet in real time on live matches, with odds updating ball by ball. Before placing your first bet, Analytics Checking expert predictions in this section can help you make more informed decisions.

Joining apkexo's daily check-in and free spin activities is straightforward. Once logged in, you'll find a daily check-in button on the dashboard or under the "Promotions" section — simply click it once each day to receive your check-in bonus credit. Checking in on consecutive days increases the bonus amount. For free spins, a set number of spins are usually assigned to specific slot games — the free spins will apply automatically when you launch the designated game. Keep in mind that winnings from free spins may be subject to rollover requirements, so be sure to read the full promotion terms. Latest Promotions You can view all active offers on this page. If a bonus hasn't been credited to your account, let us know via live chat — our support team will sort it out promptly.
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